Support
Need help with MobileCode? We're here to assist you.
Common Issues
Push notifications not working
Make sure notifications are enabled in your iOS Settings > MobileCode. Also verify that the Mac menu bar app is running and your devices are paired.
Can't pair my devices
Ensure both devices are connected to the internet. Try generating a new QR code from the Mac app. If issues persist, restart both applications.
Sessions not appearing on phone
Check that Claude Code is running on your Mac and the MobileCode menu bar app shows it as connected. Pull down to refresh the session list in the iOS app.
Subscription issues
For billing questions, subscription changes, or refund requests, please contact us via email at info@skelpo.com with your account details.
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Check out our frequently asked questions.
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